- Your fit will begin with a short interview. We'll want to get to know you, your athletic history, your goals, and any issues you're having with your current fit. This isn't a particularly long part of the process (because you've, of course, filled out the Pre-Fit Questionnaire), but it's essential to help us make your fit session complete as we begin to understand how we can help you achieve a position perfect for you as an individual.
- The second step in your fit is an assessment of your flexibility, body structure, and foot structure. This will serve as the foundation of where you'll fit session will go next, as we evaluate and identify possible issues which can have a negative effect on your fit. Leg-length discrepencies, pelvic obliquities, and lack of arch support are just a few of the things we look for during this time. Any need for cleat adjustment and shimming is identified, and we'll either make recommendations to rectify the issues we find, or we'll make the changes ourselves.
- Next you'll get up on the bike, which will be installed in a lab-rated Computrainer. We'll get you warmed up for a few minutes, and while you're pedaling, we talk more about your fit, and provide a bit of an education about bike fit and what you should expect as we move forward. It's during this time that our initial, visual, observations relating to your fit are made. This is an important survey of you on your bike as we can identify any prominent issues that might effect the session. There are times when some issues are so prominent and troublesome, that we have to take action immediately so we can move forward successfully. Less pronounced issues can also be identified during this time.
- Motion Capture follows, and our initial captures, or recordings, typically confirm our visual observations, help us to understand and better define issues, and reveal other fit problems not clearly visible to the eye. The data we obtain at this step can be overwhelming, but we can quickly sort it all out for our clients, and point out the important measurements that are affecting their fit. Based on everything we find during the first four steps, we'll come up with plan to make some initial changes, typically the largest problems we see first. As we make the changes, we may take further captures with our Retul, and we'll also check pulse and blood oxygen levels to detect the positive physiological changes we expect to see. For instance, heart rate may decrease for the same level of exertion, indicating less energy is being used to produce the same amount of power (a very good thing). For triathlon-specific fits, we tend to see lower oxygen levels in the blood if your breathing is restricted by your position, and we can measure the increased levels of oxygen we see as we change your position. This is extremely important to your overall performance - a couple of percentage points in your oxygen level can make you feel much stronger on the bike!
- After the initial changes, we'll begin to hone in your perfect fit, and it's at this time that we may send you outside for a ride. We believe that no matter how a bike feels inside, it's only by riding outside that you'll get an honest feel for the changes we're making, and it's much easier to identify both the positive, and negative, aspects of your new fit. From this point, it's typically smaller changes we'll need to make in order the create the perfect feel. More captures will follow once we find your position, and perhaps another ride outside will be in order. In the end, once we're both satisfied that your fit is great, the session will be complete and we'll digitally scan your bike so you have the exact measurements in order to replicate the fit on a new bike, or your existing bike if you travel frequently and move the saddle and bars.
- Now, you think you'd be finished after all that, but you'd be wrong. We want you to ride the new fit for a week or two in then come in for any further refinements that may or may not be necessary. Much like riding your bike outside during the fit, it's not until your ride your bike at length that you get the best overall feel for the changes that have been made. Once you've put some real miles in, we can make any minor adjustments to your fit to really dial it in. You get two of these follow-up sessions, and we encourage everyone to take advantage of them. Honestly, most people don't need further change, but the option is there nonetheless.
During this entire process, there are a few things that are important to us besides providing you with a great fit. This should be a fun and educating process - you're paying us a lot of money to take care of you, and we want you to enjoy the experience. ERO is unique for many reasons: Our experience, technology, and results are certainly noteworthy, and likely the main reasons people seek us out; however, it's the interaction with our customers that seems to stand out just as much as the fits themselves. It's what turns a good fit into a great one!